Help and support

Email [email protected] and a real person will reply, usually within two working days.

Restore Spark Plus on a new phone

Sign in with the same Apple ID, open Spark, go to the paywall or Settings and tap Restore purchases. Your progress lives on your old phone, so scores start fresh on a new device.

Cancel a subscription

On iPhone open Settings, tap your name, then Subscriptions, choose Spark and tap Cancel subscription. Cancel at least 24 hours before renewal or the end of your free trial. You keep Plus until the period ends.

Ask for a refund

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

Reminders aren't arriving

Check that notifications are on for Spark in iPhone Settings > Notifications > Spark, and that a Focus mode isn't silencing them. Then set your reminder time again in the app.

A game feels too easy or too hard

Spark adjusts difficulty as you play, aiming for you to win about four times out of five. Give it a few rounds to settle. Each session starts a step easier on purpose, so you warm up with a win.

Is Spark a treatment for ADHD?

No. Spark is brain training, not a medical treatment. It does not diagnose or treat ADHD. Please talk to a doctor about diagnosis and treatment.

See also our privacy policy and terms of use.